Enter a returned or bounced check using write check

You may encounter situations wherein you need to record bounced checks and new customer payments. The outlined steps in this article will help you record these kinds of transaction.

Enter the Returned Check with Write Check

  1. Select the Plus icon (+) at the top,.
  2. Under Vendors, choose Check.
  3. Enter the date that the check bounced.
  4. Uncheck Print Later at the top, then enter a note in the check number field (e.g. NSF check)
  5. Add the name of the customer who issued the bounced check at the Payee field.
  6. Set the account to Accounts Receivable.
  7. Enter the amount of the check that bounced.
  8. Select Save and close

Change the payment entry to apply to the bounced check entry

  1. From the left menu, select Sales (or Invoicing) then Customer.
  2. Select the name of the customer that issued the bounced check.
  3. Locate and select the payment record for the bounced check.
  4. Add a check on the bounced check (NSF check) entry.
  5. Uncheck the invoice that the payment was originally applied to.
  6. Select Save and close

Create an invoice for the bounced check fee

  1. Select the Plus icon (+) at the top, then Invoice.
  2. Select the customer that issued the bounced check.
  3. Enter the date the check bounced.
  4. Choose your Bounced check fee item under the Product/Service column.
    Note: Create a Service item that you can use when charging fees to your customers.
    1. Select the Gear icon at the top, then Product and Services.
    2. Select New, then Service.
    3. Type in the name of the service (you can use Bounce Check).
    4. Select the bank account the check was returned in the Income Account field.
    5. Select Save and new
    6. On the next item, type in a name (you can use Bounced Check Fee).
    7. You can select a new income account named Bounced Check Fees or your Bank Charges (expense) account in the Income Account field.
    8. Select Save and close
  5. Type in the amount you are charging the customer for the bounced check.
  6. Select Save and close

Enter the bank service charge

  1. Select the Plus icon (+) at the top.
  2. Under Vendors, choose Expense.
  3. Type in the date that the check bounced.
  4. Type in NSF fee in the Ref no. field.
  5. Select your Bank Charges expense account under the Account column.
  6. Enter the amount that the bank charged you with for the bounced check.
  7. Select Save and close

Print and send the statement to your customer

  1. Select Sales (or Invoicing) from the left menu then Customer.
  2. Select the name of the customer that issued the bounced check.
  3. Select New transaction, then Statement.
  4. Choose your preferred Statement Type.
  5. Set the Statement DateStart Date and End Date.
  6. Select Print Statements or Send Statements.

Record the new payment of your customer

  1. Select the Plus icon (+) at the top.
  2. Under Customers, choose Receive Payments.
  3. Choose the Customer.
  4. Enter the new payment information.
  5. Select the invoice then Save and close
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